Stop saying ‘Yes’ when you mean ‘No’.
Do you find yourself saying yes when every part of you wants to say no?
Do you walk away from conversations feeling unheard, resentful, or like you’ve given too much ground — again?
Learning how to be more assertive isn’t about becoming louder or more demanding. It’s about learning to communicate your needs, feelings, and limits clearly, calmly, and confidently — so that you’re taken seriously, treated fairly, and no longer left carrying the weight of everyone else’s expectations.
At City Therapy Rooms, therapists help you understand why you hold back, where your boundaries currently sit, and how to express them in a way that works — at work, at home, and in every relationship that matters to you.
Rosemary Pearson
Andy Maxwell
Silvia Lautier
Anne Lucas
Amerjit Mann
Bethany Pike
Mark Greenaway-Robbins
Nick Page
Marj Cook
Agata Pisula
Sandhya Bhattacharya
Daniel Dennehy
Steve Peters
Helen Greaves
Katie Merritt
Lokadhi Lloyd
Innes Meek
Clare Pointon
Jason Goldsmith
Richard English
Shauna Corke
Catherine Syada
Odafe Sideso
Corinne Sweet
Delia Schumacher
Julian Richards
Stephen Johnson
Lulu Eden
Michaela Kirchem
Lisa Wadeson
Dr Malgorzata Milewicz
Victor S. Salvador
Phil Bergman
Yvonne Siegel
Lucy Christopher
Lucy Sheils
Simon Lyne
Rex Woodhouse
Jude Conway
Emma Pearson
Camilla Dobson
Borbala Jakab (Bee)
Natasha Micharina
Magali Font
Nancy Orr
Carys Miller
Giulia SciannandroneProfessional Standards
All psychotherapists and counsellors on the City Therapy Rooms website are independent, self-employed specialists who manage their own appointments. Every practitioner must provide verified evidence of:
- Professional Registration: Active membership with a leading UK regulatory body, including the BACP, BPS, BPC, UKCP, HCPC, BABCP, SEAUK, COSRT, NCS, BAAT.
- Clinical Credentials: Fully verified professional qualifications and comprehensive indemnity insurance.
- Supervision: Be in ongoing clinical supervision. Their supervisors have confirmed the accuracy of the content of their profiles on this website.
Does this sound familiar?
These are real situations our clients bring to assertiveness coaching:
At Work: My manager keeps adding to my workload, but I don’t know how to say I’m at capacity without seeming like I’m not a team player.”
In a Relationship: “I always end up doing what my partner wants. I tell myself I don’t mind, but the resentment builds up and eventually I snap — and then I feel guilty for that too.”
With Family: “My parents still treat me like a teenager. I love them, but I dread their calls because I always agree to things I don’t want to do.”
With Friends: “I’m the one who always rearranges my plans for others. I’ve never worked out how to say no without feeling like I’m letting people down.”
A Boundary Crossed: “Someone said something that really crossed a line for me. I said nothing at the time, then spent days replaying what I should have said.”
Do I have trouble being assertive?
You may have never really thought about it until now — perhaps you’ve always told yourself ‘I like keeping the peace.’ But do any of these feel familiar?
However, do you identify with any of the following?
- I feel guilty when I say ‘No’ to a request.
- I find it hard to put myself first or to ask someone to do something for me.
- I get upset when others challenge my decisions or opinions.
- I agree to things that I know I don’t want to do, don’t have time to do.
- I don’t feel that people listen to my arguments or see my point of view.
- I avoid any confrontations in work or my personal life.
These are just a few examples of behaviour that suggests you could learn to be more assertive and feel more in control of the decisions you want to make.
Will learning to be assertive make me seem aggressive?
Being more assertive does not mean being more aggressive, rude, or blunt. Assertiveness sits midway on a scale — at one end you would be seen as ‘aggressive’, at the other ‘passive’. Learning to be assertive means finding that middle ground: communicating clearly and directly, without anger or intimidation, and without giving way entirely.
Learning to be assertive starts with knowing your limits
Defining your boundaries may sound daunting — but in reality, what you are doing is simply identifying what you will and won’t accept, what you’re comfortable agreeing to, and what feels genuinely unacceptable to you.
During assertiveness coaching sessions, you’ll explore those areas of your life where you find it hardest to hold your ground — and learn to communicate your boundaries clearly, calmly, and without aggression.
No one can read your mind, so you need to tell them!
What changes when you learn to be more assertive?
Assertiveness isn’t just about having better arguments or getting your own way. When you learn to communicate clearly and hold your boundaries, something more fundamental shifts — in how you see yourself, and in how others relate to you.
Clients regularly say they notice:
You stop dreading certain conversations.
Instead of rehearsing worst-case scenarios or avoiding the issue altogether, you feel equipped to have the conversation — calmly, clearly, and on your own terms.
You feel less resentful and less exhausted.
A large part of chronic tiredness and low-level frustration comes from consistently saying yes when you mean no. When that changes, so does your energy.
People take you more seriously.
Assertive communication earns respect — not because you’re louder, but because you’re clearer. When you stop hedging and over-apologising, people listen differently.
Your relationships become more honest.
Boundaries don’t push people away — they create the conditions for genuine connection. When others know where you stand, trust builds on both sides.
You make decisions you can stand behind.
Rather than agreeing in the moment and regretting it later, you learn to pause, consider what you actually want, and respond from a place of clarity rather than pressure.
You feel more like yourself.
Perhaps most importantly: assertiveness gives you back a sense of agency. You’re no longer just reacting to what others want from you — you’re actively shaping the life you want to live.
The benefits of being assertive
Being assertive is usually viewed as a healthier communication style. Being assertive offers many benefits. It helps you keep people from walking all over you. It can also help you from steamrolling others.
The benefits of behaving assertively can help you:
- Gain self-confidence and self-esteem
- Understand and recognise your feelings
- Earn respect from others
- Improve communication
- Create win-win situations: benefitting those around you too
- Improve your decision-making skills
- Create honest relationships
- Gain more job satisfaction
Learning to be more assertive can also help you effectively express your feelings when communicating with others about issues.
Counselling for Assertiveness: Coaching to learn to set and maintain your boundaries.
Take the first step to being more confident, agree to only those things you want to do and feeling more in control, Counselling for Assertiveness and setting your boundaries.
Nancy Orr
Steve Peters
Lucy Christopher
Jude Conway
Bethany Pike
Richard English
Mark Greenaway-Robbins
Catherine Syada
Emma Pearson
Clare Pointon
Lucy Sheils
Innes Meek
Yvonne Siegel
Corinne Sweet
Natasha Micharina
Sandhya Bhattacharya
Borbala Jakab (Bee)
Andy Maxwell
Daniel Dennehy
Lulu Eden
Delia Schumacher
Marj Cook
Carys Miller
Michaela Kirchem
Anne Lucas
Katie Merritt
Shauna Corke
Rex Woodhouse
Nick Page
Julian Richards
Dr Malgorzata Milewicz
Magali Font
Odafe Sideso
Simon Lyne
Lisa Wadeson
Giulia Sciannandrone
Helen Greaves
Silvia Lautier
Jason Goldsmith
Agata Pisula
Amerjit Mann
Lokadhi Lloyd
Rosemary Pearson
Camilla Dobson
Stephen Johnson
Victor S. Salvador
Phil BergmanFrequently Asked Questions
Questions People Ask Before Getting in Touch
Help and advice on how to be more assertive and set your boundaries
MindTools Video
This MindTools video explains clearly the difference between being assertive and being aggressive and gives some simple advice on how to be more assertive and set your boundaries.
© Brian Cotsen
